π 1. Internet Connection
π Network Access
To function properly, blgCloud uses exclusively:
- the HTTPS protocol (443/TCP port);
- DNS name resolution (53/UDP port).
These requirements apply to both the web version and the mobile application.
π‘ Please note:
Outbound HTTPS connections must be allowed without restriction to enable the technologies required for blgCloud to function, including WebSocket and HTTP/2. No inbound connections need to be opened.
β οΈ Some additional services may nevertheless require specific network access, including:
- importing data from an old software system;
- using a BLGCloud SFTP server to transfer files.
In this case, any additional network requirements will be communicated depending on the service being used.
πΆ Connection Quality
To ensure optimal use of blgCloud, it is important to have a reliable Internet connection, regardless of its speed.
An unstable connection β packet loss, frequent disconnections, high latency, etc. β may affect the user experience.
π The table below provides recommended connection speeds based on the number of users connected simultaneously.
π‘ Please note: bandwidth usage may vary depending on how you use blgCloud. Downloading and uploading files, viewing documents, photos, and synchronizations may place additional demands on your connection.
Connection Type |
Upload Speed |
Download Speed |
Ping |
Number of Simultaneous Users |
2M SDSL Line |
2Mbps |
2Mbps |
< 30ms |
5 |
Very Poor ADSL Line |
6Mbps |
1Mbps |
< 30ms |
13 |
10M ADSL |
12Mbps |
1Mbps |
< 25ms |
17 |
20M ADSL |
20Mbps |
1Mbps |
< 25ms |
20 |
4G |
20 - 60Mbps |
30 - 20Mbps |
< 40ms |
30 |
VDSL |
30 - 50Mbps |
8 - 13Mbps |
< 20ms |
40 |
100M Fibre |
100Mbps |
50 - 100Mbps |
< 15ms |
100 |
1G Fibre |
1Gbps |
500Mbps - 1Gbps |
< 10ms |
1000 |
π‘ We recommend regularly checking the actual performance of your connection using a tool such as Speedtest.
The quality of your internal network is also important: an excellent Internet connection combined with poor-quality Wi-Fi can cause slowdowns.
π§ Sending Emails
Sending emails via blgCloud requires the use of an SMTP server to send emails using the user's email address.
A generic blgCloud address (no-reply@blgcloud.net) may also be provided.
π» 2. Requirements - blgCloud Web Application
π Browser
To ensure optimal performance of blgCloud, we recommend using the latest versions of:
β
Google Chrome
β
Chromium
β
Microsoft Edge
π‘ Please note: Firefox is compatible but has been tested less extensively and is generally less performant. Its use is therefore not recommended. Safari and Internet Explorer are not supported.
Remember to keep your browser up to date through automatic updates.
Some extensions may cause slowdowns or malfunctions. We recommend disabling extensions that modify web page content.
π₯οΈ Operating System
blgCloud is compatible with operating systems capable of running a supported, up-to-date browser:
β
Windows
β
macOS
β
Linux
β
ChromeOS
β
Android
βοΈ Recommended Configuration
For comfortable use of blgCloud and your other business tools:
- Processor: minimum 2 cores, 4 cores recommended;
- RAM: minimum 6 GB (4 GB for ChromeOS), 8 GB recommended;
- Graphics card: no dedicated graphics card required, but hardware graphics acceleration must be enabled.
π‘ Computers less than 5 years old generally meet these requirements.
π₯οΈ Display
β Recommended resolution: Full HD (1920 Γ 1080)
π‘ Using a second monitor can improve your working comfort.
β οΈ A horizontal resolution below 1280 px is not supported.
π± 3. Requirements - blgCloud Mobile Application
π² Device
Android
- A mid-range smartphone less than 4 years old is recommended.
iPhone
- No specific hardware requirements.
π System and Updates
To ensure the application runs properly:
β
Use one of the 4 latest major versions of Android
β
Use one of the 2 latest major versions of iOS
β
Keep the operating system and applications up to date
β
Enable automatic updates for blgCloud
π‘ Please note: on Android, the Play Store must be active and authorized to perform automatic updates.
π Congratulations, you have completed this tutorial!
You now know the main technical requirements needed for optimal use of blgCloud, both through the web application and the mobile application.