Our support team is available via chat or phone to assist you and answer all your questions about blgCloud application suite. 

No need to create an account on our Zendesk Help Center! 

Your account is created automatically upon your first login to your blgCloud instance. As a reminder, administrators and key users can request access to all support requests for their instance. Once the request is made, you will receive an email to set up your password. 

I have a question, how do I contact the support team ? 

On your blgCloud instance, you will find a small black speech bubble 🗨 at the bottom right of your screen that will allow you to ask your question. if it does not appear, you will see the "Chat" indication just below the bubble. Click on it to ask your question! 

To help you best, please be as precise as possible! 
We are here for you, but to respond to your request in the best possible way, please provide us with : 

- a quick "hello" (it's always nicer) 😊 

- a detailled explanation of your request 

- one or more screenshosts of the issue(s) you are encountering 

- and most importantly... the linck related to your request 

You can find all the information in the tutorial. 

Shall we grow together ?

Your needs and satisfaction are our priorites, and we want to ensure that you are heard. 

Admins or key users of blgClouod, you can submit your requests fo enhancements on our Zendesk Community Center. 

Your request will be reviewed and voted on by other blgCloud users. If your request is well-received and feasible for us, our developers will implement it as soon as possible. 

You can find all the details here. 

We would like to remind you that the support team only handles assistance with using blgCloud and bug resolution.